Support centre

Need Help?

Quick help with orders, products, payments, delivery and your account. Pick a topic below, or talk to a real person on our Dubai support team.

Call+971 4
452 9000
ChatWhatsApp
+971 56 767 2674
Mon–Sat9 AM –
7:30 PM
Seven Bridge Technology support team ready to help

1Help with an order

Our support team can help you track an order, change what you've bought, or arrange a return or refund. Call, email or WhatsApp us with your order number.

2Questions about a product

Not sure which part fits your server? Our product specialists can help you choose the right item and troubleshoot issues. Send us your server model and the part number you're replacing, and we'll confirm compatibility before you order.

Get a quoteClick Add to Quote on any product, or send us your part list on WhatsApp.
Can't find a part?Send us the part number and we'll check if we can source it. Browse all products

3Payment issues

Our billing support team can help with transaction errors, failed or double payments, and copies of invoices. Contact us with your order number, the payment method and date. See payment support for the payment methods we accept.

4Delivery status

We can check your shipment status, delivery timelines and shipping charges for you. Most UAE orders are delivered within 2–4 business days after processing. Read more in shipping information.

5Account help

Having trouble logging in or need to reset your password? Use the options on the login page. Still stuck? Contact us and we'll help you get back in.

New customer?Create an account

7Common questions

Can you help me with my order?

Yes. We can help you track an order, change your purchase, or arrange a return or refund. Call, email or WhatsApp us with your order number.

I have a question about a product. Who can help?

Our product specialists can help you choose the right part and troubleshoot issues. Send us your server model and part number on WhatsApp or by email.

What if I have a payment issue?

Our billing support team can help with transaction errors and invoice copies. Contact us with your order number and payment details.

How can I check my delivery status?

Use the tracking number in your shipping email, or contact us and we'll check your shipment status and delivery timeline for you.

I can't log in to my account. What should I do?

Use the options on the login page to reset your password. If you're still stuck, contact us and we'll help.

How can I talk to a real person?

Call +971 4 452 9000, WhatsApp +971 56 767 2674 or email online@sevenbridge.ae, Monday to Saturday, 9 AM to 7:30 PM.

Is there a self-help option?

Yes. Our FAQ page answers common questions about products, orders, delivery, payments, returns and warranty.

What are your support hours?

Monday to Saturday, 9 AM to 7:30 PM (UAE time). We're closed on Sundays and public holidays.

Shop our top ranges

Storage servers – affordable, reliable and scalable Server memory DDR3, DDR4 and DDR5 for Dell, HP and IBM servers Server hard disks for enterprise storage Server motherboards

Still need help?

Our Dubai team is happy to help with quotes, compatibility checks and order updates.

Seven Bridge engineers checking server hardware