Shipping Information
Do you offer delivery across the UAE?
Yes, Seven Bridge Tech provides standard delivery services across all emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
How long does delivery within the UAE take?
Delivery typically takes between 2 to 4 business days, depending on your location and order volume at the time.
Do you ship internationally?
Yes, international shipping is available to selected countries. Delivery time and shipping charges vary based on the destination.
Are customs duties included in international shipping?
No, customs duties and import taxes, if applicable, are the responsibility of the customer in the destination country.
How long does it take to process an order?
Orders are usually processed within 24 to 48 hours, excluding Fridays and public holidays.
Will I receive a tracking number for my order?
Yes, once your order has been shipped, you will receive a confirmation email containing your tracking number and shipping details.
Which shipping partners does Bixel use?
We partner with reliable and trusted logistics companies to ensure safe, timely delivery of all products.
Can I change my shipping address after placing an order?
You can request an address change only before the order is shipped. Once shipped, address changes are no longer possible.
What should I do if my package is delayed or lost?
If your package hasn’t arrived on time or appears to be lost, contact our support team immediately for assistance.
How can I contact Seven Bridge Tech for help with my shipment?
You can reach us via email at online@sevenbridge.ae or call us at 04 - 452 9000.
Our support hours are 9:00 AM to 6:00 PM, Monday to Saturday.